Cookies Policy
Effective Date: January 16, 2026
1Introduction
This Cookies Policy explains how LOGIC OCTAVE LTD ("Octave Logistics", "we", "us", "our") uses cookies and similar tracking technologies on our website octavelogistics.co.uk (the "Site") and our booking platform.
This policy should be read alongside our Privacy Policy.
Data Controller Details:
Company: LOGIC OCTAVE LTD
Company Number: 15587296
Address: 20 Wenlock Road, London, England, N1 7GU
Email: info@octavelogistics.co.uk
2What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
We also use similar technologies such as:
- Local Storage (HTML5): Allows us to store data (like your draft shipment details) locally on your browser so you don't lose them if you refresh the page.
- Pixels/Tags: Small graphic files that allow us to monitor the use of our website.
3How We Use Cookies
We use cookies to facilitate your logistics bookings, process payments in multiple currencies (GBP, EUR, USD), and ensure the security of your Account.
We categorize cookies as follows:
3.1. Strictly Necessary Cookies (Essential)
These are vital for the Site to function. Without them, we cannot provide the services you request (e.g., logging into your account, adding a shipment to the cart, or processing a secure payment via Visa/Mastercard). We do not require your consent for these cookies.
Examples: Session ID, CSRF security tokens, load balancing.
3.2. Functional Cookies
These allow the Site to remember choices you make to provide a more personalized experience.
Examples: Remembering your preferred currency (GBP vs USD), your language setting, or auto-filling your pickup address from previous bookings.
3.3. Analytics & Performance Cookies
These help us understand how users interact with our Site (e.g., which pages are visited most, how long it takes to generate a quote). We use this data to fix errors and improve the speed of our booking engine.
Legal Basis: We request your consent before setting these cookies, unless the data is strictly anonymized.
3.4. Marketing & Targeting Cookies
These cookies record your visit to our Site, the pages you have visited, and the links you have followed. We may use this information to make our Site and the advertising displayed on it more relevant to your interests (e.g., B2B logistics offers).
4Examples of Cookies We Use
Below is a non-exhaustive list of the types of storage keys we typically use:
| Cookie Name (Example) | Category | Purpose | Lifetime |
|---|---|---|---|
| octave_session | Essential | Identifies your active session so you stay logged in. | Session |
| XSRF-TOKEN | Essential | Prevents Cross-Site Request Forgery attacks. | Session |
| currency_pref | Functional | Remembers if you selected GBP, EUR, or USD. | 30 Days |
| octave_quote_draft | Functional | Stores your shipment inputs (weight/dims) so they persist if you navigate away. | Local Storage |
| _ga, _gid | Analytics | Google Analytics cookies to measure site traffic. | 2 Years / 24 Hours |
| cookie_consent | Essential | Stores your preference regarding this Cookie Policy. | 12 Months |
5Third-Party Cookies
Please note that third parties may also use cookies, over which we have no control. These third parties may include:
- Payment Providers: When you pay via Visa or MasterCard, the payment gateway may set cookies to detect fraud and secure the transaction.
- Map Services: We use map integrations (e.g., Google Maps API) to provide address auto-completion and distance calculation. These services may set their own cookies.
- Analytics Providers: Such as Google Analytics.
6Managing Your Preferences
You have the right to choose whether or not to accept non-essential cookies.
- Cookie Banner: When you first visit our Site, a banner will appear asking for your consent. You can choose to "Accept All" or "Manage Settings".
- Browser Settings: You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Site (e.g., you may be unable to complete a booking).
To learn more about managing cookies, visit www.allaboutcookies.org.
7International Transfers
Some of our third-party partners (e.g., analytics or map providers) may process data outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place in compliance with the UK GDPR.
8Changes to This Policy
We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".
9Contact Us
If you have any questions about how we use cookies, please contact us:
LOGIC OCTAVE LTD
Email: info@octavelogistics.co.uk
Address: 20 Wenlock Road, London, England, N1 7GU